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Our Story

25+ years of delivering quality pallet solutions to San Antonio businesses

Our Mission

Building Sustainable Supply Chains, One Pallet at a Time

At San Antonio Pallets, we believe in creating value through sustainability. Our mission is to provide high-quality pallet solutions while minimizing environmental impact. We're proud to be a local business that has grown alongside the San Antonio community, serving everyone from small startups to large corporations.

Our Journey

Company Timeline

1999

Company Founded

San Antonio Pallets was established with a small warehouse and a big dream - to provide quality pallet solutions to local businesses.

2005

Expanded Operations

Opened our second facility and introduced pallet repair services to better serve our growing customer base.

2010

Green Initiative Launch

Implemented comprehensive recycling program, reducing waste by 75% and earning environmental certifications.

2015

Regional Expansion

Extended services throughout South Texas, becoming one of the largest pallet suppliers in the region.

2020

Innovation Hub

Invested in state-of-the-art equipment and automated systems to improve efficiency and quality.

2024

Sustainability Leader

Achieved carbon-neutral operations and 95% material recovery rate, setting new industry standards.

What We Believe

Our Core Values

Quality First

Every pallet that leaves our facility meets rigorous quality standards. We inspect, test, and certify all products.

Sustainability

We're committed to environmental responsibility through recycling, reusing, and reducing waste in all operations.

Customer Focus

Your success is our success. We build lasting partnerships through exceptional service and reliable delivery.

Innovation

We continuously invest in technology and processes to deliver better products and services efficiently.

Our Team

Meet the Leaders

Experienced professionals dedicated to delivering excellence

RM

Robert Martinez

CEO & Founder

25 years experience

SJ

Sarah Johnson

Operations Director

15 years experience

MC

Michael Chen

Sales Manager

10 years experience

ER

Emily Rodriguez

Sustainability Lead

8 years experience

By The Numbers

Our Impact

500K+

Pallets Processed Annually

1,000+

Businesses Served

95%

Material Recovery Rate

50+

Team Members

Our Facility

State-of-the-Art Operations

Our 50,000+ square foot facility is equipped with the latest technology for pallet repair, heat treatment, and recycling. We can process thousands of pallets daily while maintaining the highest quality standards.

  • ISPM-15 certified heat treatment chambers
  • Automated sorting and inspection systems
  • High-capacity repair stations
  • Advanced wood recycling equipment
  • Large covered storage areas
Our facility
50K+

Square Feet of Operations

Certifications & Memberships

ISPM-15 Certified

Heat treatment facility certified for international shipping compliance

NWPCA Member

National Wooden Pallet & Container Association member in good standing

BBB Accredited

A+ rated by the Better Business Bureau for 15+ consecutive years

Giving Back

Community Involvement

School Garden Program

We donate mulch and compost to local school gardens, teaching children about sustainability.

Job Training Partnerships

Partner with workforce development programs to provide skills training and employment opportunities.

Environmental Initiatives

Regular participation in community clean-up events and tree planting programs throughout San Antonio.

Our Difference

Why Choose San Antonio Pallets

Local Family Business

Owned and operated by San Antonio residents for over 25 years. We understand the local business community.

Same-Day Service

Need pallets urgently? We offer same-day delivery and pickup for most orders in the San Antonio area.

Flexible Terms

We work with businesses of all sizes. Net terms available for qualified commercial accounts.

All-Inclusive Service

Buy, sell, repair, recycle - we handle everything pallet-related so you can focus on your business.

Quality Guaranteed

Every pallet is inspected before delivery. If there is an issue, we will make it right immediately.

Sustainability Focus

Partner with us for your ESG goals. We provide documentation for your environmental reporting.

What Our Clients Say

Client Testimonials

"San Antonio Pallets has been our supplier for 10 years. Their reliability and quality have never wavered. True partners in our success."

Distribution Center Manager

Regional Grocery Chain

"When we needed 500 pallets on short notice for a big order, they delivered same-day. That kind of service is hard to find."

Operations Director

Manufacturing Company

"Their recycling program helped us achieve our sustainability goals. Plus, they pay us for our used pallets. Win-win."

Sustainability Coordinator

Food Processing Plant

Our Promise

Our Commitment To You

Quality Assurance

Every pallet undergoes a multi-point inspection before leaving our facility. We stand behind our grading system and will replace any pallet that does not meet the specified grade.

On-Time Delivery

We understand that your operations depend on timely delivery. Our fleet is GPS-tracked and we communicate proactively about any potential delays.

Fair Pricing

Our prices are competitive and transparent. No hidden fees, no surprises. Volume discounts are applied automatically to qualifying orders.

Environmental Responsibility

We are committed to keeping pallets out of landfills. Every pallet we handle is either reused, repaired, or recycled into useful products.

Want to Learn More?

We'd love to hear from you. Contact us to discuss your pallet needs or schedule a facility tour.

Contact Us Today